Cookie policy.

What are cookies?

Cookies are small text files placed on your device when you visit a website. They help the site remember your preferences, understand how you use it, and improve your experience. Some cookies are essential for the site to function; others help us analyse traffic or deliver relevant content.

This policy explains what cookies we use on www.stretch-lab.co.uk, why we use them, and how you can manage your preferences.

Cookies we use.

Strictly necessary cookies.

These cookies are required for the website to function and cannot be switched off. They are usually set in response to actions you take, such as setting your privacy preferences, logging in, or filling in forms. Without these cookies, services you have asked for cannot be provided.

• Session identifier: maintains your login state across pages
• CSRF protection: prevents cross-site request forgery during form submissions
• Cookie consent: remembers your cookie preference choices

Analytics cookies.

These cookies help us understand how visitors interact with the site by collecting and reporting information anonymously. We use this data to improve the site and our services.

• Google Analytics: collects anonymised data on page views, session duration, traffic sources, and user journeys. Data is processed by Google LLC.

Marketing cookies.

These cookies are used to deliver advertisements and measure their effectiveness. They may be set by our advertising partners and used to build a profile of your interests.

• We do not currently run advertising cookies on this site. If this changes, this policy will be updated accordingly.

Managing your cookie preferences.

You can manage cookies through your browser settings. Most browsers allow you to:

• View what cookies are stored and delete them individually
• Block third-party cookies
• Block cookies from specific sites
• Block all cookies
• Delete all cookies when you close your browser

Please note that blocking or deleting cookies may affect the functionality of this site. Strictly necessary cookies cannot be disabled without preventing core features from working.

For instructions on managing cookies in your browser:

• Chrome: Settings > Privacy and Security > Cookies
• Safari: Preferences > Privacy
• Firefox: Settings > Privacy & Security > Cookies
• Edge: Settings > Cookies and Site Permissions

Third-party cookies.

Some cookies on our site are placed by third-party services that we use to operate and improve our platform:

Mindbody Inc: Our booking and client management platform. Mindbody may set cookies during the authentication and booking process to maintain your session and preferences. These are strictly necessary for the booking service to function.

Stripe: Our payment processor. Stripe may set cookies to detect and prevent fraud during payment transactions. These are strictly necessary for secure payment processing.

Google Analytics: We use Google Analytics to understand how visitors use the site. Google Analytics sets cookies to distinguish unique users and throttle request rates. Data is anonymised before processing. You can opt out of Google Analytics by installing the Google Analytics Opt-out Browser Add-on.

Do not track.

Do Not Track (DNT) is an optional browser setting that allows you to express your preferences regarding tracking by advertisers and other third parties. In line with many other websites, we do not currently respond to DNT signals, as there is no consistent industry standard for compliance.

Changes to this policy.

We may update this Cookie Policy from time to time to reflect changes in technology, regulation, or our business practices. The revised policy will be effective as of the published effective date at the top of this page.

Contact us.

If you have questions about our use of cookies, contact us at info@stretch-lab.co.uk.